Privacy Policy for Love to Create Charity Website

This privacy policy applies to all pages of the Love to Create website but does not apply to other websites with different privacy policies.

Who We Are

Our website address is:

Personal Data Collection

We are committed to protecting your personal data and complying with relevant regulations. When using our website, you may need to provide the following categories of personal information:

  • Name: Used for identification purposes;
  • Contact details: Including phone numbers, mailing addresses, email addresses, etc., for communication purposes;
  • Business information: Such as company names, job titles, and relevant contact methods;
  • Donation amounts: If you choose to donate, we collect relevant information;
  • Your responses in surveys conducted by Love to Create Charity.

Purposes and Use of Personal Data Collection

We will only use your personal data based on your consent and needs, including but not limited to the following purposes:

  • Processing donations;
  • Sending thank-you letters or receipts;
  • Confirming your donation arrangements, mailing or internet communication addresses, and event participation;
  • Updating the list of supporters;
  • Responding to your inquiries, opinions, and suggestions;
  • Contacting supporters, donors, and related organizations to provide offers, gifts, updates, and information;
  • Contacting you regarding volunteer projects;
  • Analyzing data to improve the website and enhance project and service quality;
  • Using your data to protect individuals or property, exercise legal rights, or defend against legal claims, as required by laws or regulations or requested by government authorities;
  • Under the above purposes, you may receive emails, letters, phone calls, SMS, messaging apps, or other forms of communication.

Other Information

Regardless of whether website visitors are registered users or have logged into the website, the website automatically collects information about website visitors. For example, we may record your IP address, the web pages you browse (before, during, and after visiting our website), your browsing history, and information related to hardware and software usage.

The website may create cookies records on your computer to identify you when you revisit the Love to Create website and collect more information about you.

Privacy Commitment

We promise:

  • We will not sell or transfer your personal information to other organizations (unless you agree to receive updates from Love to Create Charity’s beneficiary social enterprise, StarUp Wonders, during donations, including personal information such as name and contact details).
  • We only collect personal data with explicit user permission.
  • We are committed to safeguarding your personal data privacy.
  • You have the right to stop receiving email communications from us.
  • We comply with Hong Kong’s Personal Data (Privacy) Ordinance.
  • We use third-party Stripe credit card payment systems and SSL encryption technology to process online donations and sensitive data, ensuring the best protection for supporters.
  • We do not store any credit card information.

Your Rights

You have the right to request that we stop using your personal data for communication or promotional purposes.

If any content on our communication channels contains links to other websites or is directed to other websites, please be aware of those websites’ privacy policies. We are not responsible for the privacy policies or content of those websites.

Reviewing and Modifying Your Personal Data

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to request access to and correction of your personal data.

If reviewing and modifying personal data involves costs, we may charge reasonable fees.